Role for individual with leadership skills and a passion for hospitality. They supervise restaurant operations, support team members, and enhance guest experiences. Suits team players who excel in organization, customer service and multitasking.
General Responsibilities
Oversee daily restaurant operations, ensuring high-quality service and efficiency
Manage staff schedules, assignments, and task delegation
Conduct training for team members to maintain service standards
Address customer complaints promptly, ensuring guest satisfaction
Ensure adherence to health and safety regulations
Prepare reports on sales, operations, and staff performance
Standard
Over 18 years old
Able to write, converse and understand the English language
Good numeracy skills and computer literacy
Able to complete training and duties associated with the role
Able to work flexible hours, evenings and weekends
Education
Bachelor or Associate Degree / Hospitality Management/ Food & Beverage
High School Diploma/ School Leaving Certificate
Health & Safety Certification
Excellent industry knowledge
Experience
Experience as a Team Lead/Supervisor
Exposure to fast paced environment
Extensive cash handling and payment processing
Experience in conflict resolution and team motivation
Transferable Skills
Strong interpersonal and communication skills
Ability to multitask and remain calm under pressure
Problem-solving and decision-making capabilities
Customer-focused mindset
Submit your application through the link provided, OR submit your resume to resume@hospitalityhubco.com - outline the Job Title in the subject of your email.
Caribbean tourism industry recruitment support solution. Innovative approach to talent acquisition, career management, and sharing hospitality news and events.
Other Listed Roles