General Manager (Restaurant)

General Manager (Restaurant)

• Location: Jamaica - Kingston
• Sector: Food and Beverage Service
• Permanent
• Posted: 29 Dec 2024
• 

Summary

Oversee all restaurant areas; financial performance, staff management, customer satisfaction, operations at peak efficiency. Ideal for strategic thinkers with a proven track record in management, leadership, and delivering results.

About the role

General Responsibilities
Develop and implement strategies to achieve financial and operational goals
Oversee all restaurant operations, ensuring a seamless guest experience
Recruit, train, and mentor staff to build a high-performing team
Monitor and analyze financial performance, including budgeting, forecasting, and cost control
Ensure adherence to health, safety, and legal regulations
Build relationships with customers, suppliers, and stakeholders to enhance business growth
Handle escalated customer issues with professionalism and prompt resolution
Coordinate with marketing and promotional teams to increase brand visibility and revenue

Key Selection Criteria

Standard
Over 18 years old
Able to write, converse and understand the English language (second language an asset)
Good numeracy skills and computer literacy
Able to work flexible hours, evenings and weekends
Exceptional and demonstrable trainer
Exceptional communication and interpersonal abilities
Proven ability to develop and execute strategic plans

Education
Undergraduate or Postgraduate Degree / Culinary/ Hospitality Management/ Food & Beverage/ Business Management
High School Diploma/ School Leaving Certificate
Health & Safety Certification

Experience
Experience as a GM/ AGM/ RM
Exposure to fast paced environment
Experience in high-volume or fine-dining kitchens preferred
Proven experience in financial planning and staff management

Transferable Skills
Strategic thinking and problem-solving
Ability to lead and inspire teams to achieve goals
Customer-centric approach with excellent conflict-resolution skills
Proficiency in using restaurant management software and tools

How to apply

Submit your application through the link provided, OR submit your resume to resume@hospitalityhubco.com - outline the Job Title in the subject of your email.

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